• NOTIFY

    NOTIFY

    The Insured notifies their broker of a claim or circumstance likely to give rise to a claim.

  • INFORM

    INFORM

    The broker promptly informs OPUS.

  • CLAIM FORM

    CLAIM FORM

    OPUS sends the insured the appropriate claim form and provides underwriters with details of available facts.

  • COMPLETE FORM

    COMPLETE FORM

    The insured complete the claim form and provides any further information relating to the claim as requested by OPUS. Sometimes the information provided by the insured will include a legal opinion from the insured’s legal advisors.

  • ASSESSMENT

    ASSESSMENT

    OPUS will pass all documents and any legal opinion available to underwriters for a final assessment as to whether it is covered by the insured’s policy.

  • APPOINTMENT

    APPOINTMENT

    If the claim is covered, underwriters will authorise the insured to appoint panel solicitors to handle the claim.

  • STRATEGY

    STRATEGY

    OPUS will work with underwriters, panel solicitors and the insured to agree the optimum strategy for the case.

  • FUNDING

    FUNDING

    Where the strategy has been approved by underwriters in advance, they will then fund it in a form to be agreed on a case by case basis.

  • RESOLUTION

    RESOLUTION

    Finally, OPUS will monitor the progress of the claim and liaise with the insured, the appointed solicitors and underwriters with a view to ensuring a satisfactory resolution of the dispute.